Privacy Policy
Last updated 3 August 2026 · Nap Manor Hostels, sole proprietorship of Kushal Sushil Agarwal · GSTIN 27AEOPA1436J1ZK
Personal data we collect and why
- We collect personal data such as name, email address, contact number, address, government ID details and, for foreign nationals, passport and visa details.
- This data is collected to fulfil the booking, meet our legal obligations (including mandatory foreigner registration / C-Form reporting to the authorities), take payment, and contact guests about their stay.
- ID and registration records are retained only for as long as required by applicable law; other booking data is retained no longer than is necessary for the purposes above.
- We do not sell personal data. It is shared only with our payment providers, our booking system, and government authorities where legally required.
- Guests may request access to, correction of, or deletion of their personal data by writing to bookings@napmanorhostels.com, subject to any retention we are legally required to observe.
Privacy policy
We are committed to protecting your privacy. We collect personal information such as name, email address, billing address, contact number and payment details solely for the purpose of processing your booking and improving your experience. We do not ship physical goods and therefore do not collect shipping addresses.
Your information is never sold or shared with third parties except as required to fulfil your booking or by law.
We use industry-standard security practices to protect your data. By using our website, you consent to our privacy practices.
CCTV, security and guest media
- For the safety and security of guests, staff and property, CCTV operates in the common areas, corridors and entrance of the hostel. Cameras are not installed in dormitories, private rooms or washrooms.
- Footage is retained only for as long as is reasonably necessary for security and incident purposes, and may be shared with law enforcement where required by law.
- We may photograph or film hostel events for social media. Guests who do not wish to appear should tell a member of staff, and we will not use their image. Any image already published can be removed on request to bookings@napmanorhostels.com.
Cookies
- This website uses only the cookies strictly necessary to serve the page. We do not run advertising or cross-site tracking cookies.
- Our booking engine (Cloudbeds) and our payment providers (Stripe, PayGlocal) set their own cookies when you use them, governed by their respective privacy policies.
- Embedded Google Maps may set cookies. You can block or delete cookies in your browser settings; the site will continue to work.
Your rights and how to contact us
- You may request access to, correction of, or deletion of your personal data at any time by writing to bookings@napmanorhostels.com, subject to records we are required by law to retain (for example foreigner registration / C-Form records).
- We aim to acknowledge within 48 hours and resolve within 30 days.
- We will notify guests of material changes to this policy by updating this page and its "last updated" date.